Privacy Policy

Effective Date: [INSERT DATE]

Last Updated: [INSERT DATE]

Introduction

Welcome to [INSERT RESTAURANT NAME] ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our restaurant located at [INSERT ADDRESS], use our website [INSERT WEBSITE], or interact with our services.

Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Make a reservation online, by phone, or in person
  • Join our loyalty or rewards program
  • Sign up for our newsletter or promotional communications
  • Participate in surveys, contests, or promotions
  • Contact us with questions or feedback
  • Apply for employment

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth (for age verification or special occasions)
  • Payment information (credit/debit card details)
  • Dietary preferences or restrictions
  • Special occasion information (birthdays, anniversaries, etc.)

Information Collected Automatically

When you visit our website or use our online services, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

Information from Third Parties

We may receive information about you from third-party reservation platforms (such as OpenTable, Resy, or Yelp Reservations), delivery services, or social media platforms when you interact with us through these services.

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

  • Process and fulfill reservations
  • Process payments and transactions
  • Provide customer service and respond to inquiries
  • Communicate about your orders or reservations

Marketing and Communications

  • Send promotional emails about special events, offers, and menu updates
  • Send birthday or anniversary communications (with your permission)
  • Provide personalized recommendations

Business Operations

  • Improve our menu, services, and customer experience
  • Analyze customer preferences and trends
  • Maintain security and prevent fraud
  • Comply with legal obligations

Loyalty Programs

  • Administer rewards programs and track points or benefits
  • Send program updates and exclusive offers

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service ProvidersWe may share information with trusted third-party service providers who assist us with:

  • Payment processing
  • Reservation management systems
  • Email marketing platforms
  • Website hosting and analytics
  • Delivery services

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal RequirementsWe may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public

Business TransfersIn the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

  • Secure payment processing systems compliant with PCI DSS standards
  • Encrypted data transmission (SSL/TLS)
  • Restricted access to personal information
  • Regular security assessments

Your Rights and Choices

You have the following rights regarding your personal information:

Access and CorrectionYou may request access to or correction of your personal information by contacting us at [INSERT EMAIL] or [INSERT PHONE NUMBER].

Opt-Out of Marketing CommunicationsYou can unsubscribe from promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

Cookies and TrackingYou can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

California Privacy RightsIf you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of personal information (note: we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at [INSERT EMAIL] or [INSERT PHONE NUMBER].

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Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

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Third-Party Links

Our website may contain links to third-party websites or services (such as delivery platforms or review sites). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

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Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

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International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our service providers operate. By using our services, you consent to this transfer.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

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Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

[INSERT RESTAURANT NAME]

Address: [INSERT FULL ADDRESS]
Phone: [INSERT PHONE NUMBER]
Email: [INSERT EMAIL ADDRESS]
Website: [INSERT WEBSITE]

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Consent

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

This privacy policy template is provided for general informational purposes. For specific legal advice, please consult with a qualified attorney.

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